Terms & Conditions


Products are made to order as a result, this order is final and binding. Requests for cancellation, changes in quantity or specifications shall be derived to TFG in writing. TFG will do its best to accommodate changes for requests or cancellations; however, they are dependent upon Supplier approval. If approved, change and/or cancellation charges will be incurred and shall be borne by Buyer.


  1. In the event that delivery and/or installation is required as part of the proposal the following provisions will apply:
  2. Condition of job site - The job site shall be clean, clear, and free of debris prior to installation.
  3. Delivery during normal business hours - Delivery and installation will be made during normal working hours. Additional labour costs resulting from overtime work performed at Buyer's request will be passed on to Buyer.
  4. Protection of delivered goods - Goods delivered and brought on to the job site as scheduled shall be inspected and conditionally accepted by Buyer. The responsibility for the security and safeguarding of the delivered goods shall at that time pass to Buyer.


Pricing may change based on site verification. Buyer ensures that site conditions and dimensions are accurately reflected on the drawings provided to TFG and understands that TFG has prepared furnishing solutions according to these drawings. Buyer accepts responsibility for the cost of product changes and any additional labour charges due to discrepancies between site conditions/dimensions and the drawings provided by Buyer.


If TFG is asked by Buyer to delay shipment and/or installation of the goods, storage charges of $1.00/square foot per week and transfer charges will apply. These fees will be invoiced prior to the delivery of the goods. In these instances fees will be calculated based on original installation date. In such event Buyer shall have the right to withhold 10% of the invoice amount against completion of the contract.


No liability shall accrue against TFG as a result of any breach of these terms and conditions resulting from any strike, lockout, work stoppage, accident, Act of God, or other delay beyond TFG's control.


TFG's terms of sale are 100% deposit.


Partial deliveries are to be paid for upon presentation of invoice covering each partial shipment. Interest will be charged on overdue accounts at the rate of 1 1/2% per month (18% per annum). Payment may be withheld for the price of any defective or missing pieces which may have been included in the invoice.


The title and ownership of the subject matter of this sale shall remain in TFG together with all additions to or substitutions for any part or parts, accessories, appendages or otherwise in connection therewith, which said additions to and substitutions for are hereby assigned to TFG until full payment is made in cash of the purchase price and interest as herein provided, together with costs and charges. 


Products are made to order, as such, TFG will not accept returned goods without written pre-authorization. Authorized returns will be subject to shipping, handling, and restocking charges.


Should Buyer be in default hereunder, TFG may at their option repossess the said subject matter.

Terms and conditions as set forth herein may be altered only upon approval of both the Buyer and TFG.